Setup Tutorial


To use the full features of LoneAlarm you must configure your Emergency Responders on the Settings Page. If you don’t do this the LoneAlarm App will only make noise locally if and emergency event occurs! It won’t be able to contact your responder as it doesn’t know who they are.

Each time an alarm is triggered your Emergency Responders will receive a message from the LoneAlarm Emergency Response Server providing alarm details.

To configure your Emergency Responders go to the Settings Page by pressing on the green gear wheel icon on the main page.

To set up an Emergency Responder to receive SMS messages:

  • Scroll down to the Emergency SMS Numbers section and press Add Emergency SMS.
  • A new Edit window opens. Press in the text entry box and a keypad will pop up.
  • Enter the full international mobile phone number to receive the SMS message. The number should start with a + followed by the country code, followed by the mobile number with no leading 0. For example if the local mobile number is 0417416543 and you are in Australia then enter +61417416543. If you are in NewZealand and your local mobile number is 0417416543 then enter +64417416543.
  • If you enter an incorrect mobile number the LoneAlarm App will prompt you to correct it.
  • When you have entered the number press Done in the keyboard to make the change.
  • You will be returned to the Settings Page after the number is added.

If you want to change an existing number:

  • Select the number from the list under the Emergency SMS Numbers heading.
  • To edit the number press in the text box containing the number.
  • When finished press Done in the keyboard to make the change.
  • You will be returned to the Settings Page after the number is added.

If you want to delete an existing number:

  • Select the number from the list under the Emergency SMS Numbers heading.
  • To delete the number press the Delete button in the Edit window.
  • You will be returned to the Settings Page after the number is deleted.

To set up an Emergency Responder to receive e-mail messages:

  • Scroll down to the Emergency Email Addresses section and press Add Emergency Email.
  • A new Edit window opens. Press in the text entry box and a keypad will pop up.
  • Enter the email address to receive the emergency message message. For example security@mycompany.com.
  • When you have entered the email address press Done in the keyboard to make the change.
  • You will be returned to the Settings Page after the email address is updated.

If you want to change an existing email address:

  • Select the email address from the list under the Emergency Email Addresses heading.
  • To edit the email address press in the text box containing the email address.
  • When finished press Done in the keyboard to make the change.
  • You will be returned to the Settings Page after the email address is updated.

If you want to delete an existing email address:

  • Select the email address from the list under the Emergency Email Address heading.
  • To delete the email address press the Delete button in the Edit window.
  • You will be returned to the Settings Page after the e-mail address is deleted.